CASE STUDY
Portview.
Team engagement increases 152%
Portview wins 'Best Internal Communications' at CIPR Awards thanks to HUB's positive impact on their company culture.
Social engagement features help transform company culture.
Portview embraced HUB's features to significantly improve internal relations and strengthen the company's reputation as a socially inclusive employer that cares for their employees. Their HUB was so successful, it won Best Internal Communications Campaign at the CIPR Awards.
HUB helped Portview:
The Challenge.
57% dissatisfied with company comms.
Ineffective comms creating rift in team.
With over 100 employees across UK and Europe, with many working remotely and autonomously, Portview conducted a communications audit to gauge awareness of engagement levels. Results showed they had a communications problem, where only 43% of employees felt encouraged to work together and share knowledge, many voicing ineffective internal comms had created a competitive silo mentality of 'us and them'.
The Solution.
152%
increase in employee engagement
New social network created for teams.
Creating a stronger company culture.
Portview recognised their communications problems meant they needed to introduce an internal social network to facilitate better employee interactions, encourage idea sharing, and create a healthier workplace. As their chosen intranet provider, HUB delivered Portview the perfect mobile-access, remote working intranet, enabling them to breakdown the silo mentality and create a proper employee culture between office-based and off-site teams, boosting connectivity and collaboration between teams, and dramatically increasing employee engagement by 152%.
Key features implemented:
Daily News
Promoting press releases, company updates, events, project progress and new wins.
Innovation Scheme
Where employees can submit ideas and suggestions for business improvements.
Daily Email Alerts
Providing personalised user alerts on the latest relevant content updates and news.
Wellbeing Area
Providing teams resources on living healthier and raises awareness of health conditions.
Peer Recognition
Employee Directory
Providing fast access to contact details and personal profiles with info on their expertise.
Group Forums
Allowing live chats about work-related topics and shared social interests.
Employee Q&A Films
Showcasing what individuals love about Portview, their job and the people they work with.
New Starter Area
Updating employees on any new team members, welcoming them to Portview.
The Results.
95%
agree HUB improved internal comms
Engagement soars and wins awards.
HUB's positive impact on workplace
The social engagement features across Portview's HUB has transformed their company culture. 95% agreed HUB has had a positive impact on internal comms, with teams now feeling encouraged to work together and share knowledge. This company culture turnaround was recognised with two prestigious awards. Portview's HUB won 'Best Internal Communications' at the CIPR Awards, and another award for 'Workplace Wellbeing for a Medium Organisation' at the Irish News Workplace & Employment Awards. Portview's team is fully engaged company comms, with a daily login rate of 87%, thanks to Nightly Alerts which drive employees back to their HUB. Content tagging helps Portview deliver personalised internal comms to each employee about relevant content. Engagement has soared and teams feel empowered to collaborate, with 3,568 Likes on news in the first 12 months and 300+ messages sent between teams every month.
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