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Client Portals.

Boss your client experience with HUB.

Elevate your client services to new heights with a multi-site, custom-branded portal tailored to each client's needs.

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The power of a portal is in your hands.

Achieve more when everything's easier

At HUB, we know what makes businesses tick.  We're experts in portals that connect clients, employees and partners in one secure digital space, so you can streamline operations and revolutionize your client experience. Our smart tools make work-life easier, providing faster client onboarding and personalized content to increase engagement and retention. With our PWA app, clients can access their information on any device for a seamless experience.  

Have multiple brands? 

HUB can help align and unify your businesses in one secure portal, providing personalised content and branding to each.  Whatever your goals, our portal solution has the flexibility to easily adapt to meet your business needs.

Customise branding & content for each client.

Tailor the experience to meet client needs

Create a personalized business portal that delivers greater value to your customers and partners, thanks to HUB's Multi-Site Communities.  Easily manage different client groups and their private assets within co-branded or custom-branded environments dedicated to them.  Share content between sites, and use Smart Tags to effortlessly deliver tailored individual content to specific partners, all within one portal, elevating your client experience.

Personalising the client experience.

Communities allow you to create an unlimited number of private environments within your one portal, each with unique branding, navigation, homepages, content and users.  Personalise the experience for different brands or clients, ensuring you're always showing relevant content to your clients.

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How HUB provided the "perfect solution"  for affinity insurer, RSA.
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Streamline operations with smart features.

Making everything easier and more efficient 

Our Hub is the ultimate solution for managing your business processes with ease and efficiency. With a wealth of features and smart tools at your fingertips, you can save time onboarding new clients, organize and find client information more effectively, and manage tasks with confidence.  Say goodbye to the hassle of endless spreadsheets and email overloads, and hello to smarter information management, intelligent workflows, and standardised templates.  Let Hub power the machine behind your business and make your work-life easier.

Streamline information gathering.

HUB Forms make information sharing easier and more efficient.  Create unlimited forms and embed them anywhere on your portal.  Smart workflows auto-alert and assign new submissions to the relevant people, with a dashboard for easier data management.  Status updates keep clients and colleagues informed throughout the process - ideal for support requests or ticketing systems.

Engage and empower clients & employees.

Deliver greater value and allow for feedback.

Deliver more engaging communications that empower your business clients with the right information and confidence to support and grow your business.  Polls and Surveys give your clients a voice to share feedback, while News Updates, Events and Must Reads keep them informed.  HUB has all the right tools to build you an engaging business portal that delivers real benefits to your clients.  Personalised Alerts target communications and content to the right individuals, improving client interactions by always serving them relevant information.  With HUB powering your client comms, you're sure to increase engagement.

News that drives engagement.

Transform your email newsletters into an online newsfeed of engaging articles, filled with images and interactive content.  HUB automatically targets the right news to the right  clients, with Smart Tags and Categories, and clients can Like or Comment.

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HUB acts as a key communication tool supporting our growing business, knitting together recent acquisitions into our group culture. Making all colleagues feel part of our wider-Group business, with shared objectives and ambitions.

Tom Storer, Group Operations Director

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Real-time reporting into client activity.

Gain valuable insights into their behaviour

To create a successful business portal, it's crucial to understand your clients and what drives them. Our HUB Reporting tools offer an extensive bank of over 20 real-time management reports that provide detailed and valuable feedback on how your clients are interacting with your portal and its content. With this data, you can further improve your user experiences, deliver greater value, and build stronger business connections with clients. 

Track activity and who's viewing what.

Usage Reports show graphs of the total Daily Logins and Page Views your portal.  User Activity Reports lists all your users, and how many logins and views they had over a set period, so you can quickly see your most / least active users. Click any user to see what content they viewed, how many times, and the date/time of each view.

A secure portal you and your clients can trust.

ISO certified for added peace of mind

HUB empowers you to take charge of your client management with unwavering confidence. Our secure client portal is hosted on the Google Cloud, providing unlimited data storage and infinite scalability.  As an ISO 27001 certified company, we ensure the utmost level of security when handling sensitive data.  Single sign-on and two-factor authentication come as standard for secure, hassle-free logins, while security features like flexible permissions and content restrictions,  give you the freedom to control your client actions as you see fit.  

Get setup in just 48 hours.

Within 48 hours of a demo, you'll get a free trial branded to your business with full admin permissions.  We'll use this site to give you hands-on consultations, and if you like it - it's yours!  We can launch as fast or slow as you want - we work around your timescales 

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Have a positive social impact on your ESG.

Support a more sustainable way of working

At HUB, we're passionate about sustainability, and have made this core to our operations.  Our 'Greener Intranet' initiative aims to make a positive social and environmental impact on our planet.  When you choose HUB as your portal provider, we plant 50 trees to help tackle climate-change, and support community projects that help climate-affected communities around the world.

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