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Hub Wraps Up 2023 Winning 'Best Customer Support' from Software Advice


Hub intranet wins best customer support from Gartner

We’re thrilled to announce that we have been recognized as an impactful software solution for businesses by Gartner Digital Markets. Hub has been recognized in the Team Communication Software category for delivering the 'Best Customer Support', across the entire solution range.



Check out some of our user reviews on Software Advice:

“Very easy to use and therefore we can get the most out of what it offers, which is a lot. Alerts when something new has gone on. Adding new users is quick.”

[Source: Software Advice]


“We’re a group of 12 different businesses coming together following acquisition. We use The Hub primarily as our Intranet and group-level colleague engagement tool to communicate changes and news stories. We’ve since built additional functionality and knowledge banks for the business to share information, processes, and policies.”

[Source: Software Advice]



Gartner Digital Markets is the world’s largest platform for finding software and services. More than 100 million people visit Capterra, GetApp and Software Advice worldwide to help them confidently choose the right software and services, and we're proud to be recognised as a trusted team communication and intranet solution on this leading network.


At Hub, we have always strived to achieve higher customer satisfaction, which is why Hub has been a top-rated product across all of Gartner Digital Markets sites, with an overall rating of 4.5 out of 5.  We would like to thank all our users for supporting us and making this possible.



Head of Marketing, Clare Willson, says:

We couldn't be prouder to be recognised by yet another technology platform as delivering the best customer support. Our customers are the beating heart of our business. We believe in building true partnerships with every customer, working closely alongside them to help transform the way their teams communicate and work together. Having already been recognised by tech marketplace G2 as delivering the Best Support in every quarterly report for the last year, we are thrilled that Gartner and Software Advice now also recognise the high level of service we at Hub deliver to our customers.

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